Helping You Understand the Housing Application Process
Rental Housing Guide
This page provides clear, accessible information to help members understand the rental housing process and what to expect when applying.
This page provides clear, accessible information to help members understand the rental housing process and what to expect when applying.
The housing process
The waiting list system
How units are allocated
What documents are accepted
Why applications may take time
What applicants can realistically expect
Fairness
Respect
Transparency
Consistency
Be respectful to staff
Update information
Follow Housing Policies
Avoid miscommunications through social media
Ask Questions directly to Housing

Housing units available to eligible CFNW members.
Housing units for low-income individuals and families, including CTA programs, welfare, or other income support, as well as part-time workers.
Special housing units for individuals with disabilities or mobility needs, including wheelchair accessibility and other required adaptations.
Special housing units for Elders aged 65 and older,
Temporary housing for individuals or families facing an immediate threat to health or safety, such as fire or major flooding, for up to three months.
Housing units intended for Cree trappers on the Income Security Program
Units only become available when:
Applying for housing does NOT guarantee immediate housing.
Being on the Waiting List means:
It does NOT mean:
Acceptable documents to submit with your application:
NOTE: Submitting repeated letters or applications does not automatically move someone ahead. These only help verify your situation.
Step 1
A housing unit becomes available for allocation.
Step 2
Staff checks if the unit is under a Housing program: Band unit, Social/Low Income unit, Cree Trappers unit, Special unit, Accessible unit, Elders unit
Step 3
The Housing waiting list is presented to the Housing Commission for review.
Step 4
Housing Commission identifies who fits the criteria under the Housing programs:
Step 5
Housing Commissioners vote for approval on the applicant recommended for the available unit.
Step 6
Housing staff contacts the approved applicant with the decision and next steps.
• Outdated Application
• Missing documents
• Incomplete forms
• High number of applications
• Limited housing availability
• Unit renovations
• Matching family size
• New units to be constructed
This does not mean applicants were skipped unfairly. Applicants have different circumstances and eligibility, such as:
• Application Up-To-Date
• Unit size matches family size
• Emergency situations recognized by policy
• Different housing programs
No. Availability depends on the vacancies or new units that meets your needs.
No. Allocations depends on availability and eligibility.
No. Housing availability changes, so an exact date cannot be provided.
No, you would need to re-do the whole application and waiting process.
No, only approved allocations can be confirmed by the Housing Commission. No employee can guarantee housing before approval.
Unfortunately, no exact timeline can be provided.
Yes, you may contact the Housing Department for updates regarding the status of your application.
You will skipped and only contacted when the next unit becomes available that matches your needs.
No, submitting numerous letters will not move your application to become a priority. Letters will only help verify your situation.
Housing Administrator
Kathleen Moore
☎ Phone:
(819) 753-2587
✉ Email:
kathleen.moore@cfnw.ca